OVERVIEW

At meKambio, accessible from www.mekambio.com (the “Website”) and its Expert App and Customer App (the “Apps”), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by meKambio and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website and apps with regards to the information that they shared and/or collect in meKambio. This policy is not applicable to any information collected offline or via channels other than the Website and Apps.

1. General

Anyone can access www.mekambio.com without the necessity to register and create a profile. Therefore, limited use of the Services meKambio provides is always possible without the provision of your personal details (for example, browse the Website, check how meKambio works, look through the list of experts, read meKambio news, review the variety of services etc.). However, whenever you access the Website and its Apps, we collect log information and put cookies on your device, by which we track your activity on the Website and Apps. You can always opt out from cookies except from those, without which the Website and/or Apps cannot work.

When you are a registered User, meKambio may collect from you and process Cookie identifiers and those data you specifically provide us with upon registration, including first name, last name, email, phone number, social network ID, time zone, interface language, IP address, and device type, as well.

Specifically, if you are an expert, we may also collect and process, besides the aforementioned information, the other data provided by you, including zip-code, and education and professional backgrounds.

Registered Users may additionally provide us with added profile pictures as well as chosen currency to perform actions regarding transactions and pay-outs.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

You can find out more about the specific cases of data collection and the purposes of processing of such data in separate section of this Privacy Policy.

2. Data meKambio collects

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the inpidual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

a. Expert Accounts

meKambio collects and processes personal data submitted by you upon registration and further editing of your Profile. For the registration purposes, you submit your login credentials (username and passwords), first name, last name, and email. You may edit your Profile with additional information at your sole discretion. Additional information may help you to get more from the Services. At the same time, you are not strictly required to provide additional information, not specifically necessary for the registration. Therefore, it is your choice whether to include additional data to your profile, or not, such as location, phone number, language skills, education and work backgrounds.

Some personal data, such as users’ names, and location that is listed in your user profiles or derived from IP Addresses may be publicly visible to other users on the Services or to the web.

We may implement a feature that permits you to choose what information is made public by changing your privacy setting in “Edit My Profile” within the Service.

b. Professional Accounts

meKambio collects and processes personal data submitted by you upon registration and further editing of settings in your Account. For the registration purposes, you submit your login credentials (username and passwords), first name, last name and email. You may edit your Account with additional information at your sole discretion. Additional information may help you to get more from the Services. At the same time, you are not required to provide additional information, not specifically necessary for the registration, it is your choice.

c. Billing Information

When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

c. Technologies to collect Data

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

3. Use of Data meKambio collects

We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging sessions or events, and providing you with invoices and/or order confirmations). 

Additionally, we use this Order Information to communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Websit (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

4. Data Retention

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Do not track Data

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Your rights regarding Data 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

7. Privacy Policy Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. So, please check this page to ensure that you’re happy with any changes. We will post those changes on this page and update the Privacy Policy. The additional notifications on any amendments will be sent to your email.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@mekambio.com.

The meKambio Team